terms of service

Last updated: Sept. 4, 2025

The Littlefoot Matcha mobile message service (the "Service") is operated by Littlefoot Matcha (“Littlefoot Matcha”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Littlefoot Matcha’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Littlefoot Matcha through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Littlefoot Matcha. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18338627388 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Littlefoot Matcha mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18338627388 or email hello@littlefootmatcha.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Littlefoot Matcha's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms of Service
Effective Date: March 1, 2025

Welcome to Littlefoot Matcha. By accessing or using our website (the “Site”) and services, you agree to be bound by the following Terms of Service (the “Terms”). Please read them carefully before using the Site. If you do not agree to these Terms, please do not use the Site.

1. General Information

Littlefoot Matcha (“we,” “us,” or “our”) operates this Site. By accessing our Site or purchasing our products, you engage in our “Service” and agree to these Terms, including any additional terms and policies referenced herein or linked to.

2. Eligibility

You must be at least 18 years old or have parental consent to use this Site and make purchases. By using the Site, you represent that you meet this requirement.

3. Purchases and Payments

Pricing: All prices are listed in USD and are subject to change without notice.

Payment: We accept major credit cards and other payment methods listed at checkout. All transactions are processed securely.

Order Processing: Orders are processed within [X] business days. You will receive a confirmation email with tracking information once your order is shipped.

4. Donations

For every purchase made, we donate $1 to Glenwood Together, a non-profit organization. This initiative is part of our mission to give back to the community. Donations are made on a regular basis and reflect a portion of proceeds from your purchases.

5. Shipping and Returns

Shipping: We currently ship to the USA. Shipping rates and delivery times are provided at checkout.

Returns: If there was an issue with your purchase, please contact us at orders@littlefootmatcha.com within 30 days of receipt to request an exchange. We currently are a small team and do not offer refunds.

6. Intellectual Property

All content on this Site, including logos, images, text, and graphics, is owned by or licensed to Littlefoot Matcha. Unauthorized use of our intellectual property is strictly prohibited.

7. Limitation of Liability

Littlefoot Matcha is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of data or profits.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it [insert link].

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of North Carolina.

11. Contact Information

If you have any questions about these Terms, please contact us:
Email: hello@littlefootmatcha.com